POLICY DOCUMENTS

EMAIL DISCLAIMER POLICY

IMPORTANT NOTICE

The information contained in this email is confidential and may contain proprietary and/or personal information. It is meant solely for the intended recipient. Access to this email by anyone else is unauthorised. If you are not the intended recipient, any processing of the email or the information contained therein (including disclosure, copying, distribution, storage) or any action taken or omitted in reliance on this, is prohibited and may be unlawful. No liability or responsibility is accepted if information or data is, for whatever reason corrupted or does not reach its intended recipient. No warranty is given that this email is free of viruses. The views expressed in this email are, unless otherwise stated, those of the author and not those of Interactive Tax Solutions (Pty) Ltd. or its management.

Interactive Tax Solutions (Pty) Ltd. reserves the right to monitor, intercept and block emails addressed to its users or take any other action in accordance with its email use policy.

CYBER CRIME AND FRAUD ALERT

Please be aware that we do not send notifications of changes to our or any other bank details or reference numbers by email, unless we provide you with additional verification by personally confirming this either face-to-face or telephonically. We request you do the same. Fraudsters have been impersonating firms, and clients of firms have been tricked into forwarding monies to them. If you receive an email that appears to come from us, providing different bank details to the ones we supplied at the outset of the matter or indicating a change in our bank details or reference numbers, please contact our offices by telephone immediately. Do not reply to the email, click on any links or act on any information contained in it.

Interactive Tax Solutions (Pty) Ltd. will not accept responsibility if you transfer money into an incorrect account.

PRIVACY POLICY

1. GENERAL

Interactive Tax Solutions (Pty) Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://myitax.co.za/. By using our website, you consent to the practices described in this policy.

2. INFORMATION WE COLLECT

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and other contact information you provide when filling out forms or contacting us.
Usage Information: Information about your activity on our website, such as page visits, time spent on pages, and other interaction details.
Technical Information: Details about the device and browser you use, including IP address, browser type, operating system, and other diagnostic data.

3. HOW WE USE YOUR INFORMATION

We use the information collected for purposes that include:

Providing, maintaining, and improving our website and services.
Personalizing and enhancing user experience.
Communicating with you, including sending updates, notifications, and marketing materials.
Processing transactions, inquiries, or requests.
Analyzing and monitoring usage trends to improve our services.

4. SHARING YOUR INFORMATION

We do not sell or share your personal information with third parties, except as follows:

With Service Providers: We may share your information with trusted service providers who assist us in operating our website and conducting our business.
Legal Compliance: We may disclose your information when required by law or to protect our rights, safety, or the rights of others.
Business Transfers: If we are involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files placed on your device that help us understand your website interactions. You can control cookie settings through your browser, though some features of our site may be affected if cookies are disabled.

6. DATA SECURITY

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. YOUR RIGHTS

You may have certain rights regarding your personal information, including:

The right to access, update, or delete your information.
The right to withdraw consent where processing is based on consent.
The right to object to data processing in certain circumstances.
The right to lodge a complaint with a data protection authority.

To exercise these rights, please contact us using the details provided below.

8. THIRD-PARTY LINKS

Our website may contain links to other sites not operated by us. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any linked sites.

9. CHANGES TO THIS POLICY

We may update our Privacy Policy from time to time. Changes will be posted on this page, with the “Last Updated” date updated accordingly. Please review this policy periodically for any updates.

10. CONTACT US

For questions or concerns about this Privacy Policy or your personal information, please contact us at:

Interactive Tax Solutions (Pty) Ltd.
Website: https://myitax.co.za/
Phone: 021 180 3183
Email: itax@itax.co.za

TAX ADVISORY LIMITATION NOTICE

1. GENERAL

iTax is not registered as a Tax Practitioner in terms of the Tax Administration Act, 28 of 2011, and does not provide tax advisory services. iTax operates exclusively as a technology interface to the South African Revenue Service (SARS) and adheres strictly to the mandate provided by SARS.

Accordingly, iTax neither offers guidance on nor assistance with:

Legislative interpretation under the Pension Funds Act or Income Tax Act;
SARS tax calculations or system validations;
The preparation or validation of tax directives;
Internal business processes related to tax compliance or pre-submission workflows; or
Any form of tax-related advice.

The iTax Service Desk is authorised only to assist with iTax system functionality and technical support queries. Responsibility for tax compliance, legislative interpretation, and procedural decisions rests with your appointed internal tax advisors or relevant business units. Where necessary, such advisors may obtain authoritative guidance directly from SARS, the Association for Savings and Investment South Africa (ASISA), or another appropriate industry body.

For directive submissions and related processes, users must at all times refer to official SARS guidance, including but not limited to the applicable guideline documents issued by SARS for the completion of tax directive and other application forms.